Last updated: 2 July 2026
These Terms of Service (the “Terms”) govern your access to and use of Galileo by Witek (the “Service”), provided by WITEK CONSULTORIA DE TECNOLOGIA LTDA (“we”, “us”, “our”). By creating an account or using the Service, you agree to these Terms. If you are entering into these Terms on behalf of an organisation, you represent that you have authority to bind that organisation.
Galileo by Witek connects to your knowledge sources — codebases, documentation, tickets, wikis and similar systems — and builds a knowledge graph that returns prioritised context and answers for engineers and AI agents. We may improve, change or discontinue features from time to time.
You must provide accurate account information and keep your credentials secure. You are responsible for all activity under your account and, if you administer an organisation, for your organisation’s members and their use of the Service. Notify us promptly of any unauthorised use.
As between you and us, you retain all rights, title and interest in the content you connect to or upload into the Service (“Customer Data”), including your source code, documentation, tickets and wikis.
You grant us a worldwide, non-exclusive licence to host, copy, process, transmit and display Customer Data solely as necessary to provide, secure and support the Service for you — including ingesting it, building your knowledge graph, and generating answers. We do not use Customer Data to train foundation models, and we do not sell it.
You represent that you have the rights and authorisations needed to connect each source and to grant this licence, and that your use complies with the terms of any third-party system you connect.
The Service uses AI models to interpret content and generate answers. AI output may be incomplete, inaccurate or out of date, and is provided for your assistance only. You are responsible for reviewing and verifying output before relying on it, particularly for engineering, security or business-critical decisions. We make no warranty that output is correct, complete or fit for any particular purpose.
You agree not to:
Paid plans are billed in advance on a recurring basis through our payment processor (Stripe) according to the plan you select. Where a free trial is offered, your subscription converts to a paid plan at the end of the trial unless cancelled. You authorise us to charge your payment method for applicable fees and taxes. Except where required by law or expressly stated, fees are non-refundable. You can cancel at any time; cancellation takes effect at the end of the current billing period.
We and our licensors own all rights in the Service, including its software, design, and the knowledge-graph technology, excluding your Customer Data. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. Any feedback you provide may be used by us without restriction or obligation to you.
Each party may access the other’s confidential information in connection with the Service. Each party agrees to protect the other’s confidential information with reasonable care and to use it only as needed to perform under these Terms. Our handling of personal data is further described in our Privacy Policy.
The Service integrates with third-party systems you choose to connect (such as code hosts, issue trackers and documentation tools). Your use of those systems is governed by their own terms, and we are not responsible for them.
The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose and non-infringement, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free or secure.
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total aggregate liability arising out of or relating to these Terms will not exceed the amounts you paid to us for the Service in the twelve (12) months preceding the event giving rise to the claim.
To the maximum extent permitted by law, you must indemnify us (‘WITEK CONSULTORIA DE TECNOLOGIA LTDA’), and hold us harmless, against any liability suffered by us arising from or in connection with your use of the Service, your Customer Data, or any breach of these Terms or applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end.
These Terms apply while you use the Service. You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, fail to pay, or use the Service in a way that risks harm to us or others. On termination, your right to use the Service ends and you may export your Customer Data as described in the Service; we will delete or anonymise it in accordance with our Privacy Policy.
We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service. Your continued use after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the Federative Republic of Brazil, without regard to conflict-of-laws principles. The courts of Brazil will have jurisdiction over any dispute, unless a mandatory law provides otherwise.
Questions about these Terms? Contact us at support@updates.witek.sh.
